Stixcan is a platform for browsing and comparing hockey sticks. We do not manufacture, sell, or ship products directly. As a result, all purchases, refunds, and returns are handled by the third-party retailers or sellers from whom you make your purchase.
1. No Direct Sales or Refunds from Stixcan
- Stixcan does not process payments, ship products, or issue refunds.
- Any purchases made through external retailers or sellers are subject to their individual refund and return policies.
- We encourage all customers to carefully review the seller’s refund policy before completing a purchase.
2. How to Request a Refund
If you need to return a product or request a refund, follow these steps:
- Check the Seller’s Policy: Visit the website of the retailer from whom you purchased the hockey stick.
- Contact the Seller: Follow their return process, including any required steps for refunds or exchanges.
- Keep Proof of Purchase: Ensure you retain any order confirmation, receipts, or communication regarding your purchase.
3. Issues with a Purchase
If you experience issues with a seller regarding a refund or return, we recommend contacting their customer support directly. Stixcan is not responsible for resolving disputes between buyers and third-party sellers.
4. Changes to This Policy
We may update this Refunds Policy as needed. Any changes will be posted on this page with the updated effective date.
5. Contact Us
If you have questions about this policy, contact us at:
[email protected]